Frequently Asked Questions
Find quick answers to the most common questions
General
AppTrovo is a digital products marketplace where authors can sell themes, plugins, scripts, graphics, and more.
Click the Register button in the top right corner, fill in your details, and verify your email address.
Buying
Browse products, add items to your cart, proceed to checkout, and complete payment. Your downloads will be available in your dashboard.
Yes, refund requests can be submitted within 30 days of purchase. Please review our refund policy for eligibility details.
Selling
Go to your dashboard and click "Become an Author". Submit your application with a portfolio and we will review it.
AppTrovo operates with a flat 10% platform fee on every sale — no tiers, no volume thresholds. Authors keep 90% of the sale price. Stripe processing fees are separate and vary by payment method and country; from Payment Settings each author chooses whether to absorb them (deducted from payout) or to pass them to the buyer as a line item at checkout. The exact Stripe fee is pulled from Stripe after each charge and shown on each earning.
Licensing
We offer Regular and Extended licenses. Regular is for single end-product not sold to end users. Extended allows usage in products sold to end users.
Account
Go to your Profile settings and use the password change form, or use the "Forgot Password" link on the login page.
Payments
Earnings move from Pending to Available after the buyer refund window elapses. Once your available balance reaches the $50 minimum threshold, you can request a payout via Stripe Connect — funds typically arrive within 2–5 business days.
Still have questions?
Our help center has more detailed articles, or you can contact support.