Privacy Policy
Effective Date: January 1, 2026 | Last Updated: April 18, 2026
At AppTrovo, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our marketplace.
1. Information We Collect
Information You Provide
- Account Data: Name, email address, username, password, country
- Profile Data: Avatar, bio, social links, company name
- Payment Data: Billing address, payment method details (processed by Stripe — we do not store card numbers)
- Author Data: Tax information, payout details, Stripe Connect account
- Support Data: Ticket content, dispute messages, review text
Information Collected Automatically
- Usage Data: Pages visited, products viewed, search queries, click patterns
- Device Data: Browser type, operating system, screen resolution, IP address
- Cookies: Session cookies, preference cookies, analytics cookies
2. How We Use Your Information
- Process purchases, generate licenses, and deliver downloads
- Calculate and distribute Author earnings and process payouts via Stripe Connect
- Detect and prevent fraud, abuse, and unauthorized access
- Provide customer support and resolve disputes
- Send transactional emails (order confirmations, payout notifications, security alerts, product update alerts)
- Run automated review checks on submitted products (malware scan, secret detection, license compliance, etc.)
- Improve our platform through analytics and user feedback
- Comply with legal obligations and enforce our Terms of Service
3. Information Sharing
We do not sell your personal data. We share information only in these circumstances:
- With Authors: Buyer name and email for license management and support purposes
- With Payment Processors: Stripe receives payment data to process transactions and Stripe Connect handles Author payouts
- With Service Providers: Hosting, email delivery, and analytics services that operate under strict data processing agreements
- For Legal Compliance: When required by law, court order, or government request
- For Safety: To protect against fraud, abuse, or threats to safety
4. Data Retention
- Active account data is retained as long as your account exists
- Deleted account data is removed within 30 days (except where retention is legally required)
- Financial records are retained for 7 years for tax and accounting compliance
- License verification logs and server logs are retained for 90 days
5. Your Rights
Depending on your jurisdiction (GDPR, CCPA, etc.), you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of non-essential notifications (manage from Account → Notification Preferences)
- Restrict processing of your data
To exercise these rights, contact us at support@apptrovo.com.
6. Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encrypted storage for sensitive data, regular security audits, rate limiting on review and ticket submission, fraud detection on orders, and optional two-factor authentication for accounts. However, no system is 100% secure — we encourage you to use strong passwords and enable 2FA from your profile settings.
7. Cookies
We use cookies for session management, remembering preferences, and analytics. You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.
8. Children's Privacy
AppTrovo is not intended for users under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification.
10. Contact
For privacy-related inquiries: support@apptrovo.com
Last updated April 21, 2026