ServeSync - On-Demand Service Marketplace
Open your own on-demand marketplace for local services.
Customers choose pros by their reviews and badges, watch them arrive on a live map and pay safely. Providers get a place to win jobs. You earn a fee on every completed job, under your own brand.
- 3 SidesCustomers, providers and your team, each with their own workspace
- 15 SecHow often the live map updates while a provider shares their location
- 6 LanguagesEnglish, Spanish, German, French, Portuguese and Chinese
- 11 CurrenciesSell in USD, EUR, GBP, INR, AED and more
The Business Model
Every completed job pays you, automatically.
You don't chase invoices or split money by hand. ServeSync holds each payment, waits until the job is done, pays the provider and keeps your fee.
- $100Customer PaysThe full price is shown before they confirm.
- HeldMoney Waits SafelyThe provider isn't paid until the job is done and the protection period ends.
- $15You EarnYour platform fee comes out of the provider's payout.
- $85Provider Is PaidPer job or in one daily payout, set in your configuration. Tips go to them in full.
Example at the default 15% fee, before Stripe's own processing charges. You can change the fee and the 7-day default protection period.
How A Job Works
One smooth journey, from "I need help" to five stars.
Screens show sample demo data.
The customer finds the right pro
Anyone can browse without an account. Filters make it quick to go from a long list to the right person nearby.
- Search by service, category, price and distance
- Show only providers who are available now
- Compare ratings, Verified and Pro badges, and public profiles
- Save favourites for next time
They book with a clear price
No surprises at the end. Customers choose a package and extras, then see exactly what they'll pay.
- Book as soon as possible, or pick a date and time
- Basic, Standard and Premium packages with optional add-ons
- Apply coupons and credit at checkout
- Turn a booking into a repeat every week, two weeks or month
They watch the provider arrive
"Where are they?" is the question every service business hears. Here, customers can see the answer for themselves.
- Live map with distance and an estimated arrival time
- Status updates from Accepted to En Route to In Progress
- Chat inside the booking, with photos and read receipts
- Saved replies for providers on the move
The job is finished and everyone gets paid
When the work is complete, the money moves on its own. Customers get a receipt and are asked for a review.
- A timeline shows every stage of the booking
- Providers can add proof photos of the finished work
- Customers can leave a tip after the job
- Ratings for punctuality, quality and communication, with photos
If something goes wrong, there's a plan
Problems are where marketplaces lose trust. ServeSync gives each one a clear path, so your team doesn't have to improvise.
- Disputes freeze the money until your team decides
- Full or partial refunds, with the provider's location history as evidence
- Unanswered requests expire and refund automatically
- Flexible, Moderate or Strict cancellation policies, shown before anyone cancels
- No-shows can be reported directly from the booking
Built For Everyone Involved
A marketplace only works when all sides are happy.
For Customers
A booking experience people come back to.
- Saved addresses and one-tap Book Again
- Reschedule or cancel from the booking
- Add jobs to their calendar and download receipts
- Gift cards, referral credit and loyalty points
- Offers page with your current deals
- Help centre and support tickets
- Can switch to become a provider
For Providers
A simple way to run a working day and get paid.
- Earnings, jobs, rating and schedule on one dashboard
- Set a service radius, weekly hours and days off
- Go online or offline with a single switch
- Accept jobs instantly or review each request
- Create listings with packages, add-ons and photos
- Run their own coupons and reply to reviews
- Earn Pro and Top Rated badges automatically
For You And Your Team
Full control, with room for support staff.
- Metrics, payments and every booking in one place
- Approve, verify and suspend providers
- Feature, pause or remove listings
- Support queue with internal notes
- Review reported messages and reviews
- Sign in as a user to help with their problem
- Decide exactly what each staff role can do
Grow And Run The Business
See what's working, then turn the dials yourself.
Know how much is flowing through your marketplace and why customers cancel. Adjust your pricing and promotions from your settings, without calling a developer.
- Coupons And OffersPercentage or fixed discounts, with dates, minimum spend, first-booking deals and usage limits.
- Peak-Time PricingEarn more when demand is highest, with busy hours and special periods you schedule.
- Loyalty PointsCustomers earn on every booking and turn points into credit.
- Refer A FriendThe customer and the friend they invite both get credit once the friend's first booking is paid out.
- Gift Cards And Goodwill CreditIssue gift cards, or make things right with a customer in a couple of clicks.
- AnnouncementsSend news to your users from the admin area.
Trust And Safety
The confidence to let a stranger through the door.
People are inviting someone into their home. ServeSync gives them good reasons to say yes, and gives you the tools to back it up.
Protected Payments
Money stays on hold while the job happens and through the protection period, with secure card checks at payment.
Verified Providers
Use ID checks, background checks or your own manual review. You decide whether they're required before a provider can take bookings.
Reviews From Real Jobs
Only completed jobs get reviewed. Customers and providers rate each other, and neither review shows until both are in. Your team can step in on reports.
Arrival Check-In
Providers check in when they reach the address, so there's a clear record that they turned up.
Safe Conversations
Chat stays attached to the booking. Anyone can report a message, your team can review it, and decisions can be appealed through the help centre.
Account Protection
Two-step sign-in, login alerts, optional spam protection, location data removed from uploaded photos, and tools that let users export or delete their data.
Who It's For
If someone can book it and a pro can turn up, it fits.
Local Entrepreneurs
Launch a home-services marketplace for your city. Sign up the best local pros and earn on the work they do.
Existing Service Businesses
Take bookings online and show customers live arrival updates. Each team member works from their own provider account.
Niche Specialists
Own one category, such as pet care, mobile beauty or EV charger installation, with a brand built for that audience.
Networks Of Independent Pros
Bring independent pros together under one brand, with public reviews, verification badges and one place for customers to book.
- Home Cleaning
- Handyman
- Plumbing
- Electrical
- Moving
- Beauty
- Pet Care
- Gardening
- Your Own Categories
Make It Yours
Your brand on the door, and open sooner than you'd think.
- Install With The Guided WizardIt checks your hosting, activates your licence and sets up your database and admin account. Shared hosting is fine for a trial; a live marketplace needs a server with Redis and background workers.
- Add Your BrandSet your name, logo, colour, tagline, emails and legal pages.
- Connect StripeAdd your Stripe account to take live payments and pay providers.
- Set Your RulesChoose your fee, protection period, cancellation terms and rewards.
- Invite Providers And OpenAdd your categories, sign up your first pros and start taking bookings.
- Works on phones and tablets, and can be added to the home screen
- Light and dark mode on every screen
- Layouts ready for right-to-left languages once you add a translation
- In-app, email and optional browser push notifications
- Optional Google, Facebook and LinkedIn sign-in
Good To Know
Straight answers before you buy.
Do I need to be a developer?
Not to get it running. The installer guides you step by step in your browser. You'll need web hosting, a domain, a Stripe account and an email sending service. A live marketplace also needs Redis, a scheduled task and background workers that keep running. Most shared hosting plans don't offer these, so plan on a VPS. The included guide explains how to set them up.
Can I run a real business with it?
Yes. Your licence lets you run ServeSync as a live, commercial marketplace and charge your customers and providers. It doesn't let you resell or redistribute the software itself.
What support and updates are included?
Support runs for the support period shown on your AppTrovo purchase, and you can reach us through that purchase. Updates are available from your AppTrovo dashboard. Custom features aren't included.
Which payment methods does it support?
Payments and provider payouts run through Stripe, including card payments with 3-D Secure. Stripe is the only payment gateway included. Check that Stripe and its payout service are available in your country before you commit.
Can it send SMS or WhatsApp messages?
No. Notifications are sent in the app, by email and, if you turn it on, by browser push.
Are there iPhone and Android apps?
Native apps aren't included. ServeSync works in any phone browser and can be added to the home screen like an app. A developer can also use the included API to build native apps.
How does live tracking work?
While on the way, a provider shares their location from their phone's browser. The customer's map updates about every 15 seconds, and the arrival time is an estimate.
Is every provider background-checked?
That's your choice. You can review providers manually, or connect Stripe Identity and Checkr with your own accounts, and then decide whether checks are required before a provider can take bookings.
See it from every side.
The live demo has one-click sign-in for Customer, Provider, Support and Admin, so you can walk a job through from start to finish.
Try The Live DemoDemo Credentials
| Role | User | Pass |
|---|---|---|
| Admin |
admin@servesync.test
|
|
| Support |
support@servesync.test
|
|
| Provider |
provider@servesync.test
|
|
| Customer |
customers@servesync.test
|
Item Details
Tech Stack
Tech Stack
Deployment
Database
Authentication
Payment Integration
Frontend Framework
Hosting Compatibility
Real-time Features
License Type
Dark Mode
Multi-tenancy
Mobile Responsive
Support Period
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